FAQ

All
Questions before buying

What's the seaport when shipping?

Normally FOB Guangzhou, FOB Shenzhen.

What's your payment term?

50% deposit in advance by T/T, 50% balance should be paid by T/T before shipping.

Can I get a sample?

Yes, on some stock items, we can send immediately. The samples are free, but the courier fee will be paid by your side, if your company has Fedex, DHL, UPS, TNT account, kindly please tell us we will send the samples with the courier fee by collected. If you don't have the Fedex/DHL/UPS/TNT account, we also could prepay the express fee, and you pay us this fee by Paypal, Westunion.But if we have to make samples according to your specified color and printing, we will charge the sample fee. And samples will be ready around 7-15 days depends on different requirement.

Is there a minimum order requirement?

For PET bottles, the MOQ is 10000pcs for each size and color.For cosmetic tubes, the MOQ is 10000pcs for each size, color, and printing design.

Can I have a custom designed and mock up sample?

Yes, we are a factory that supports deep customization, we could design and construct each project according to the requirements. We also could mock up samples quickly as per the design, that's including new bottle and cap shape, different bottle and cap color, individual logo printing and labeling. 

How long will it take to receive my products?

Usually for avaiable mold’s products, it will take 25-30 weeks to produce it if the quantity not more than 100,000pcs. The booking time about 3-5 days, the shipping time base on the distance to destination port.

How soon can I get a price quote?

For most projects, once we know bottle size and material, pump or cap style,  production decoration methods, , printing requirements and quantity, we can provide you with a price quote within 24 hours.

How do I get fast response of products?

 If you want to get a quick response for the products details, you could add our trademanager or wechat, whatsapp, vibre, tango, linkedIn, facebook etc.